I. Workflow Changes

 

Table of Contents

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Describe and define current workflows and tasks performed in the practice. To get where you want to be, it is extremely wise to understand the specifics of where you are, and what you do now. This creates the necessary framework to consider more efficient ways of doing things in the future. The following list can serve as a starting point.


Patient encounter note or record of visit

 

Prescriptions refills

 

Return appointment

 

Letters

 

Templates (i.e. Docuplates) to implement practice guidelines, standardize

 

Manage results (e.g. lab, x-ray)

 

Health maintenance recalls

 

Flow charts

 

Lab management

 

Order entry tracking, order sets

 

Consultations

(when, who, what, date, recommendations)

 

Record allergies and type of reaction

 

Interaction checking

(drug-drug, drug-allergy, drug-diagnosis)

 

Message management - internal and external

 

Images-photos, ekgs, etc.

 

Patient education (print as needed? web links?)

 

Interfaces

 

Super bill (i.e. ICD and CPT codes for proper billing)

 

Patient notes for work or school

 

Loose reports

(from outside sources such as hospital, laboratory, consultation reports)


Nursing tasks

(RN, LPN, physician assistant, registered nurse practitioner, etc.)

 

Data entry specialist (transcriptionist?)

 

Front office clerical

 

Demographics

 

Sign-in (patient registration process)

 

Sign-out process

 

Release of information policy/procedures

 

No shows; cancellations policies

 

Consent for treatment forms, policies, procedures

 

 

 

Others - Add the workflows specific to your practice and define the transition!


Over time, the above list will become more comprehensive and will be transformed into links to other areas of the implementation guide such as those dealing with training in those specific areas.
 

Path - Data Entry

Page last modified 19:39, 13 Jun 2009 by roates
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