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SOAPedia > Support > Knowledge Base > Troubleshooting - Known Issues > Known Install Issues > SOAPware 5 shortcuts still reside in Start menu after upgrading to 2008
SOAPware 5 shortcuts still reside in Start menu after upgrading to 2008
Table of contents
- 1. This Article Applies To
- 2. Situation
- 3. Solution
- 4. Related Content
- 5. Notes
Created: 8 Aug 2008 - dcox
Last Updated: 26 Aug 2008 - amoney
Keywords: Shortcuts, Start Menu, Links
This Article Applies To
SOAPware 5 to SOAPware 2008 Upgrades
Situation
After upgrading from SOAPware 5 to SOAPware 2008, SOAPware 5 shortcuts remain in the Start menu.
Solution
over SOAPware 5 and click "Remove from This List"
In addition, if you see the following duplicate folders in your Programs menu:
Then right-click over the SOAPware 5 and select "Delete" as shown below:
Now launch SOAPware 2008 from the highlighted SOAPware folder shown above. This will re-populate your icon in the Quick Access area of the Start menu as seen above; you can easily tell by the new icon for SOAPware 2008.
Related Content
None at this time.
Notes
None at this time.
